Execute AR

JOB PURPOSE
Execute AR and billing activities to support cashflow discipline, timely invoicing, accurate customer accounts, debtor-day visibility and proactive collection follow-up.

The role supports the Finance & Accounts function by maintaining complete billing records, tracking collections, following up pre-due and overdue accounts, resolving billing issues and escalating collection risks early.

KEY RESPONSIBILITIES
a) Issue customer invoices, credit notes and AR-related documents accurately and promptly after valid billing trigger and complete supporting documents are received.
b) Perform pre-billing readiness checks by verifying customer information, project details, billing milestones, supporting documents, approvals and billing instructions before invoice issuance.
c) Maintain accurate AR records, customer accounts, invoice status, collection tracker, AR ageing and debtor-day information for Management and Manager review.
d) Drive pre-due and overdue customer follow-up through timely reminders, collection updates, customer statements and documented next actions.
e) Identify and escalate overdue accounts, disputed invoices, missing billing documents, customer payment issues or collection risks to the Manager, Finance & Accounts.
f) Coordinate with Sales, Operation, Customer Service and customers to resolve billing queries, invoice disputes, missing documents, milestone confirmations and collection follow-up matters.
g) Support receipt allocation, customer statement reconciliation, AR sub-ledger checking and correction of billing or collection record issues where required.
h) Maintain complete and traceable billing files, including contracts / quotations, delivery or milestone evidence, customer correspondence, credit notes, receipts, reconciliations and supporting approvals.
i) Analyse recurring billing errors, customer disputes or rework causes and propose practical improvements to strengthen billing accuracy and collection effectiveness.
j) Support finance reporting, cashflow visibility, collection forecasts, AR exception reporting and backup coverage for finance operations where assigned.

KEY REQUIREMENTS
a) Degree in Accounting, Finance, Business Administration or a related discipline.
b) Preferably 1-3 years of relevant experience in accounts receivable, billing, collection support, customer accounts, finance administration or project-based billing environment.
c) Basic understanding of invoicing, credit notes, AR ageing, customer statements, collection follow-up, receipts, reconciliations and billing documentation.
d) Good attention to detail, follow-through, documentation discipline and ability to manage billing deadlines and collection follow-up.
e) Able to coordinate professionally with customers, Sales, Operation, Customer Service and internal finance stakeholders.
f) Proficient in Microsoft Office / Excel, Google Workspace, accounting systems, trackers and shared folders.
g) Good written and spoken English and Bahasa Melayu.